Our quality management system is based on

  • constantly planning, controlling, monitoring and optimizing processes
  • clearly regulating areas of responsibility, permissions and communication structures
  • consistently checking the quality of our services

Our quality assurance measures start with professional consulting for our customers. We point out possible risks and explore solutions for the specific project’s features and challenges, if needed. Our services are perfectly tailored to the customer’s individual needs, and we offer them at a fair price-performance ratio.

Whether we are planning, implementing or following up on a project, consistent and transparent project documentation is a given for us.

In order to make sure every project is a success, we rely on a trained team that is distinguished by many years of experience in the area of car handling. Our highest priority is holding detailed briefings and testing our workflows, as well as practicing the individual team roles before the start of the event.

The safety of the participants and our team plays an important role here. We make sure every team member is familiar with all of the safety measures at the respective locations.

Our project managers are in constant contact with the customer, through daily reports and status updates. The team is always kept up to date through day-in / day-out meetings. That allows improvement potential to be identified and implemented at all times.

After every project, Spartakus carries out team evaluations and customer satisfaction surveys to increase the quality of our services.

That allows us to guarantee high quality standards for our customers in the long term.

Excerpt from Audit report by TÜV Süd Management Service GmbH

Spartakus is the first ISO 9001:2008-certified company of its kind